Housekeeping Supervisor

  • The Kuala Lumpur Journal Hotel
  • The Kuala Lumpur Journal Hotel, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Jan 18, 2024
Full time Housekeeping Deparment

Job Description

The Kuala Lumpur Journal Hotel is seeking a dedicated and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction within our 121-room hotel. We are looking for a motivated individual who is passionate about hospitality and is committed to ensuring a comfortable and welcoming stay for our guests.

Responsibilities:
- Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms and public areas.
- Train, mentor, and motivate housekeeping staff to uphold the hotel's standards of cleanliness and service excellence.
- Monitor and maintain inventory levels of cleaning supplies and equipment.
- Inspect guest rooms and public areas to ensure they meet established cleanliness standards.
- Collaborate with other departments to address guest requests and concerns promptly.
- Participate in staff scheduling and assist with performance evaluations.
- Ensure compliance with safety and sanitation regulations.

Qualifications:
- Previous experience in a housekeeping supervisory role is preferred.
- Strong leadership and communication skills.
- Attention to detail and a commitment to maintaining high cleanliness standards.
- Ability to work effectively in a fast-paced environment.
- Proficiency in local language(s) and basic English communication.

Requirements:
- Malaysian citizenship or valid work authorization.
- Flexibility to work various shifts, including weekends and holidays.