Key Responsibilities:
1. Operational Management:
· Develop and implement strategies to achieve the resort's food and beverage goals, including revenue targets, guest satisfaction, and cost controls.
· Monitor and manage all food and beverage outlets, including restaurants, bars, lounges, banquets, room service, and catering.
· Ensure compliance with health and safety regulations, as well as food and beverage quality standards.
· Oversee inventory management, including ordering, stock control, and minimizing waste.
2. Menu Planning and Development:
· Collaborate with kitchen teams to create innovative menus that meet guest preferences and market trends.
· Monitor menu performance, guest feedback, and sales data to make informed decisions on menu adjustments and updates.
· Work closely with suppliers and vendors to source high-quality ingredients and negotiate favorable contracts.
3. Guest Relations:
· Interact with guests, ensuring their needs are met and addressing any concerns or complaints promptly.
· Maintain a strong presence in food and beverage outlets, establishing relationships with regular guests and gathering feedback.
· Continuously seek opportunities to enhance guest experiences and exceed their expectations.
4. Financial Management:
· Prepare and manage budgets for the food and beverage department, monitoring expenses and revenue streams.
· Implement cost control measures without compromising quality and service.
Mangala Resort & Spa is a five star resort which build on 60-acre contemporary former surface mining land that is now amazingly rehabilitated and full of greenery comprising various plants and trees, including palm oil and fruits. The resort is inspired by a sense of well-being offered in the natural surroundings and the activities available onsite. Guests will enjoy recreational activities in the surrounding oil palm plantation, native fruit orchards, lake and river. The location also offers endless opportunities for study, interaction and visual experiences in the environment. Mangala Resort and Spa has been awarded as Winner of the FIABCI Malaysia Property Award 2019 for Resort Category, World Gold Winner of FIABCI World Prix d'Excellence Award 2018 for Environmental Category, Winner of the FIABCI Malaysia Property Award Year 2017 for the Environmental Category and is affiliated with Small Luxury Hotels of the World.
Mangala Resort and Spa has exclusive 66 luxury villa which divided into 5 types of villas such as Sara Villa, Jala Villa, Vana Villa and Amani Villa and 1 Bungalow.