To serve food and beverage to guest according to standard set.
To handle guest enquiries in a courteous and efficient manner
To provided a courteous and professional service at all time.
To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation.
To be fully responsible for the se-up of the outlet or function room as per the standard and requirement.
To coordinate with the kitchen prior to dishing out of food.
To check on all the back lanes set-up and cleanliness.
To check that after each meal period or function, all outlet or function room area is cleared of equipment.
Handling customer complain and referring the issue to Manager to resolving the un-satisfaction complained.
About THE WEMBLEY - A ST GILES HOTEL
Amidst the hustle and bustle of the Georgetown, luxuriate in the elegant and welcoming ambiance at St Giles Wembley, Penang hotel. With easy access to business districts, coastal freeway to industrial parks and the city’s exciting heritage sites, your stay at our elegant boutique hotel in Penang is just the right choice.
Enjoy hotel room views of the city or the expansive views of the sea beyond and catch glimpses of colonial architecture as each beckons you to truly experience Georgetown, Penang, No. 4 in Lonely Planet’s Top 10 Cities list for Best in Travel 2016.
Start your morning with a delectable spread of breakfast at The Wembley Café. Then, armed with a heritage map, stroll at a leisure pace to take in the sights, sounds and aromatic trail that will transport you into another dimension. Be adventurous, taste the variety of offers from the street fares as each mural, skeletal caricature, and old artisans take you down memory lane.
As you unwind for the day, head to The Lobby Lounge for a refreshing cocktail and check out the numerous bars and cafes around the city.
Getting Here: 20-minute ride by car from Penang International Airport, or if you are driving on the North-South Highway, it is only a 5-minute drive from the Penang Ferry Terminal.