Food & Beverage Assistant

RM1,800 - RM2,000 monthly
  • George Town, Penang, Malaysia
  • Aug 09, 2023
Full time F&B Department

Job Description

  • To serve food and beverage to guest according to standard set.
  • To handle guest enquiries in a courteous and efficient manner
  • To provided a courteous and professional service at all time.
  • To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation.
  • To be fully responsible for the se-up of the outlet or function room as per the standard and requirement.
  • To coordinate with the kitchen prior to dishing out of food.
  • To check on all the back lanes set-up and cleanliness.
  • To check that after each meal period or function, all outlet or function room area is cleared of equipment.
  • Handling customer complain and referring the issue to Manager to resolving the un-satisfaction complained.