Laundry Attendant

  • Le Meridien Petaling Jaya Hotel
  • Le Méridien Petaling Jaya, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
  • May 08, 2024
Full time Housekeeping Deparment

Job Description

  • To contribute to the smooth and efficient running of the Laundry Department within the Rooms Division.
  • Provides a courteous and professional service at all times. 
  • Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
  • Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Safe storage and use of laundry cleaning agents including correct cleaning agents and dilution used in correct quantities for each task.
  • Inspect and identifies linen items that require replacement.
  • Reports machinery that requires repairs of unsafe conditions to supervisor.