RM2,000 - RM3,000 monthly
  • Hock Lee Hotel & Residences, Jalan Datuk Abang Abdul Rahim, Kuching, Sarawak, Malaysia
  • Aug 15, 2022
Full time Front Office Deparment

Job Description

· Direct and coordinate activities to the respective Department In-charge for Front Office, Sales,        Housekeeping, Maintenance, and Security through work schedules and assigning specific duties to  increase efficiency.

· Monitor businesses to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.

· Manage and direct operations team to achieve business targets.

· Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

·  Ensure teams follow standard operating procedures for all operational functions.

· Support operational risk and audit process for the purpose of preventive maintenance.

· Assist in developing operating and capital budgets.

· Be familiar with emergency procedures. These should include first aid, death, etc procedures

·  Build strong relationship by addressing customer issues and complaints and get feedbacks in a timely manner.