Job Description
- Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment
- Answer the telephone according to hotel's standards and record incoming requests and messages in order to communicate this information to concerned in a timely fashion
- Receive Lost and Found items and record and store them as per standard. Handle the claiming and clearing of any Lost and Found items
- Prepare attendance sheet for payroll before 25th of the month and submit to Accounts Department
- Control cleanliness and tidiness of the Housekeeping Office and file Housekeeping records and reports as per Housekeeping guidelines
- Communicate effectively and clearly any requests or maintenance to related departments to ensure smooth Housekeeping operation
- Handle ‘DND’ rooms. Ensure to call the Guest by 15:00hrs and ask for service. Handle babysitting requests as per hotel's standards
- Check office supplies, stock level of all Housekeeping forms and First Aid box items and orders if necessary to ensure a smooth operation
About Eastin Hotel Penang
VOCATION OR VACATION, FOR WORK OR FOR PLEASURE, IT ALL INTERTWINES HERE AT EASTIN
Slick clean cuts- like that of a perfectly cut diamond, frames the modern contemporary façade. A mere stone’s throw-away from the city centre, nestled at the heart of Queensbay, enjoy the wispy sea breeze whilst gazing into the horizon of the Straits of Malacca to the shores of Jerejak Island.
Let us be your pinnacle to exceptional corporate events, with the frills and thrills of relaxation after hours, maintaining the prestigious title as the “leading business class hotel” of the Pearl of Orient.