Technician

• Respond and attend to guest repair requests.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests.

• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.

• Communicate with different types of people to comprehend what they want and to provide them with information and assistance.

• Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.

• Update the maintenance work order form / Job card and file them.

• Ability to interpret readings from meters & gauges and other measuring units.

• Ability to prioritize and organize work assignments.

• Ability to work under pressure situations and exercise good judgment.

• Ability to focus attention on details, speed, and accuracy.

• Ability to maintain the confidentiality of hotel guests and pertinent hotel information.

• Ability to ensure the security of guest room access and hotel property.

• Ability to read and understand test equipment, measuring devices, and safety manuals.

• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, and repairing all types of hardware, and electrical equipment including lamps, air conditioners / HVAC, and AC ducts.