Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Inform customers about the day's specials.
Offer menu recommendations upon request.
Up-sell additional products when appropriate.
Communicate order details to the Kitchen Staff.
Serve food and drink orders.
Arrange table settings and maintain a tidy dining area.
Deliver checks and collect bill payments.
Provide excellent customer service to guests.
Hands-on experience with cash register and ordering information system .
Attentiveness and patience for customers.
Outstanding presentation skills.
Multitasking skills with the ability to perform well in a fast-paced environment.
Active listening and effective communication skills.
Good team player.
Flexibility to work in shifts.
Minimum 1 year working experiences, food safety training is a plus.
About PARKROYAL Penang Resort
About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.
Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 50 hotels, resorts and serviced suites including those under development in 31 cities across Asia, Oceania, North America and Europe.
Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2020, Pan Pacific Hotels Group comprises three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL.
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.