F&B Waiter/Waitress

  • PARKROYAL Penang Resort
  • Batu Ferringhi, Penang, Malaysia
  • Aug 18, 2022
Full time F&B Department

Job Description

Responsibilities:

  • Greet and escort customers to their tables.
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
  • Inform customers about the day's specials.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bill payments.
  • Provide excellent customer service to guests.

Requirements:

  • Hands-on experience with cash register and ordering information system .
  • Attentiveness and patience for customers.
  • Outstanding presentation skills.
  • Multitasking skills with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Good team player.
  • Flexibility to work in shifts.
  • Minimum 1 year working experiences, food safety training is a plus.