Job Description
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
- Advanced level of producing room, banquet and room rental revenue through directly soliciting business via aggressive prospective, making presentations, developing contracts, negotiating and closing sales.
- Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
- Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
- Attend trade shows, community events and industry meetings.
- Advance knowledge of market trends, competition and key customers of the hotel.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any job related duties as assigned.
About Hotel Granada Johor Bahru
Hotel Granada Johor Bahru is a Business Class Hotel, offering 192 luxuriously appointed accommodation rooms to provide stylish comfort for the most sophisticated business travellers to individual travellers seeking out hidden gems in Johor Bahru. Our hotel provides facilities and amenities as well as pulsating Food & Beverage Outlets offering various dining options of local and international cuisine incorporated with recreation & entertainment, along with five star services approach to our valued guests.