HOUSEKEEPING SUPERVISOR

RM2,500 - RM2,700 monthly
  • Ideas kl Hotel
  • IDEAS KUALA LUMPUR, Jalan Raja Laut, Chow Kit, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Jun 19, 2023
Full time Housekeeping Deparment

Job Description

1.    To maintain a friendly, neat and pleasant image at all times
2.    To provide courteous service to guest and respond promptly and tactfully to guests' enquiries
        complaints and requests.

3.    To work in close co-ordination with the Assistant Executive Housekeeper in training and 
        orientating floor staff
4.    To inspect rooms on the assigned floors, corridors and service areas to ensure that all
        assigned areas are up to the required standard.
5.    To report the status of rooms to the Front Office and check on discrepancies with the Front
        Office morning report.
6.     To follow up on maintenance with the Engineering Department and see if it is done
7.      To handle Lost & Found items and valuable items which are to be handed immediately
         to the Executive Housekeeper or the Assistant Executive Housekeeper.
8.     To control and issue stock and take inventory to safeguard against pilferage and shortage
9.     To be in charge of Room Attendants' attire to ensure that Room Attendants have adhered to
         the Hotel's grooming standards
10.   To examine carefully the activities on the floor and report irregularities to the Executive
          Housekeeper
11.    To ensure that special cleaning program schedules are carried out within the time limited
          and performance is up to the required standards
12.    To assist new Room Attendant in their work