Job Description
Fully responsible of the department daily operation and assist the Front Office Manager in all areas of
the department. Be involved in the co-ordination of the overall operations and smooth running all areas
of the Front Office Department. To ensure the services offered to guest is professional and efficient at
all times. To ensure business and financial objectives for the department are met.
Requirements:
- At least 3 years as Assistant Front Office Manager role at 4-star hotel industry
- Excellent in communication skill in handling guest
- Excellent problem-solving skill day-to-day operation
- Familiar with PMS
- Strong leadership, independent and action promptly on problem solving
- Pleasant personality with professionalism
- Must have strong verbal and written communication skills in English, Malay and Chinese will be
advantaged (multi-dialect is a bonus) - Able to work irregular hours and, or to cover during short manning
The Luma Hotel is a design hotel that offers travelers an escape from the hustle and bustle. It is not only the first ever design hotel in Kota Kinabalu, Malaysia, but also the hotel that cares for KK the most.
The Luma logo is inspired by two of the locally known flowers, Rafflesia and Coelogyne Papilosa.
At The Luma Hotel, guests will be able to explore the wonders of nature through a wide variety of offerings. Besides the beautiful landscape, The Luma Hotel is conveniently located near plentiful eateries, shopping, and transport links. It is the perfect gateway destination for those who look for a truly unique but sustainable experience.