Senior Supervisor - Front Office

RM2,100 - RM2,400 monthly
  • HOLIDAY VILLA JOHOR BAHRU CITY CENTRE
  • Holiday Villa Johor Bahru City Centre, Jalan Dato Sulaiman, Taman Abad, Johor Bahru, Johor, Malaysia
  • May 10, 2023
Full time Front Office Deparment

Job Description

  • Responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments.
  • Greets guests and assigns them their rooms, processes check-in and check-outs.
  • Manages reservations, takes calls and correspondence to guests and relevant departments to fulfil requests of clients.
  • Processes payments and act as information source.
  • Being the primary point of contact a Guest Service Associate also coordinates with hotel personnel to ensure guests are satisfied with services provided to them.