Holiday Villa Johor Bahru City Centre, Jalan Dato Sulaiman, Taman Abad, Johor Bahru, Johor, Malaysia
Oct 02, 2023
Front Office Deparment
Defining and implementing front desk objectives and procedures.
Hiring and training staff and managing the shift schedules.
Tending to guests' complaints and questions and providing exceptional customer service.
Ensuring that the front desk and reception area is kept clean and organized.
Maintaining front desk office supplies and equipment.
Supervising staff and all front desk activities including bookings, appointments, phone calls, emels and etc.
Conducting performance reviews with staffs.
Generating reports and feedback for presentation to the general manager.
Performing administrative duties such as filing and updating records, among others, as needed.
About HOLIDAY VILLA JOHOR BAHRU CITY CENTRE
Surrounded by shops and eateries in the city centre, this relaxed hotel is less than 1 km from the AH18 highway, 23 km from Puteri Harbour theme park and 29 km from Johor Premium Outlets retail centre.
Unassuming rooms feature free Wi-Fi, flat-screen TVs, and tea and coffee making facilities. Warmly furnished suites add living areas and complimentary minibars. Room service is available 24/7. Kids age 11 and under stay at no extra cost with an adult.
Freebies include breakfast and parking. Amenities consist of a modern 24-hour restaurant, a casual bistro/bar, a nightclub and a rooftop infinity pool, plus a gym and a sauna.