FRONT OFFICE ASSISTANT

RM1,500 - RM1,600 monthly
  • Bayou Lagoon Park Resort
  • Amari Villa, Bayou Lagoon Park Resort, Melaka, Jalan Wakaf Utama 1, Malacca, Malaysia
  • Aug 11, 2022
Full time Front Office Deparment

Job Description

  • Perform all check-in and check-out tasks
  • Register guests collecting necessary information
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments