The Prestige Hotel Penang, Gat Lebuh Gereja, Georgetown, George Town, Penang, Malaysia
Aug 11, 2022
Full time
Front Office Deparment
Job Description
Responsibilities
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Job Benefits
Monthly incentives
Bonuses
Overtime
Public holidays
Annual leave
Insurance and medical
Duty meals
Uniform, laundry provided
Career advancement opportunities
About The Prestige Hotel
The Prestige Hotel is a 5-star luxury homegrown hospitality label located in the heart of the Georgetown UNESCO world heritage site. Inspired by its colonial Victorian heritage, it welcomes the urbane traveller to a magical contemporized colonial scene, with 162 rooms, an all-day dining outlet, an arcade with a mix of retail outlets, event spaces and a rooftop infinity pool.
The Prestige Hotel brings local inspiration to life for intrepid world travellers seeking to experience local charm at its best. It is the perfect designer living space for the busy business executive and the contemporary world traveller of today.