Sales Executive

  • STEG Kuala Lumpur, No. 51, Jalan Tiong Nam, Off Jalan Raja Laut, 50350 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Apr 10, 2023
Full time Others

Job Description

  • Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel.
  • Contact customers via calls or arranged meetings to discover their needs and requirements.
  • Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.
  • Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.
  • Assist clients in selecting the most appropriate service that best meet their specifications and needs.
  • Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.
  • Collaborate with other hotel staff to ensure clients have a good time.
  • Monitor the customer service quality of the hotel to ensure customers are tended to appropriately.
  • Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.
  • Process and facilitate requests for customized services such as room redecoration, equipment, and switch.
  • Coordinate and organize the details of an event such as catering, lodging, seating, and security.
  • Resolve and quell misunderstandings within a hotel premises.
  • Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals.
  • Set annual budgets and implement strategies effective for achieving set targets.
  • Conduct assessment of sales performance to make necessary adjustments to increase patronage.
  • Any other duties as directed by Management/Superior from time to time.