Job Description
F&B Captain is responsible to look after the outlets and performs excellent service sequences correctly at all times to ensure maximum guest satisfaction.
Responsibilities
- Has excellent knowledge in terms of Food and Beverage especially the menu and ongoing promotion in the outlet.
- Interacts with guests on a professional ground to obtain genuine feedback from guests in regards to the food and drink quality of the outlet.
- Anticipates and acts on guests’ needs and special requests promptly and tactfully.
- Has the ability to participate and assists servers in the outlet during a busy moment to ease the sequence of service.
- Monitors the order docket and communicates with the kitchen associates to ensure food is served on a timely basis.
- Ensures to present an accurate final bill to guests and handle payment carefully.
Requirements
- Sound knowledge of working practices in Food and Beverage Department
- Entertaining and friendly personality
- Good interpersonal skill and team-oriented person
- Able to read and communicate in English
- Willing to work on shift rotation
- Must have the right to work in Malaysia
- Only successful candidates will be contacted
About ANGSANA TELUK BAHANG
Banyan Tree Hotels & Resorts has grown into one of the world’s leading international operators in the hospitality and spa industry that manages more than 47 resorts and hotels, 64 spas, 72 retail galleries and three championship golf courses in 24 countries. The company has created hotels and resorts to suit your needs and lifestyle built on a foundation of sustainability.