Job Description
1. To attend training and assist in the administration of the department.
2. To adhere to the Hotel’s policy.
3. To assist in the training and development of staff in the Department upon instruction of superior.
4. To understand implement and maintain the quality policy and objectives of ISO 9001:2000.
5. To comply to the documented procedures and supporting documents of ISO 9001:2001
6. Shall review capability upon guest enquires on whether we are able meet their requirements.
7. All sales proposal/requirements shall be tailored to the customer requirements.
8. Proposal shall be monitored for acceptance by the guest.
9. Any sales that has been materialize shall be documented and disseminate to the relevant departments concerned.
10. Any cancellations made by customer shall subject to the terms conditions stipulated when otherwise agreed upon by both parties and disseminate this information to the departments concerned.
11. To assist in generating sales for the Hotel.
12. To undertake to promote the hotel overall business to client and general public.
13. To oversee the proper running of sales functions in the hotel.
To perform any other additional duties assign by the Management from time to time
Crystal Crown Hotel Kuala Lumpur was established in March 2007, located at the fringe of Kuala Lumpur City North – “Heart of the City”. We are a 3-star tourist cum family and business class hotel.
Crystal Crown Hotel Kuala Lumpur offers comfort and convenience with our traditional gracious hospitality to business or leisure travelers in all ways during your stay. The Hotel comprises of 200 cozy rooms, tastefully decorated to make your stay an oasis away from home. All our room guests would also enjoy 24 hours room services and free Wi-Fi internet access in their rooms.
The hotel is within quick access to various tourist spots such as Batu Caves, Tumasek Pewter Factory, Lake Garden Bandar Menjalara and The Waterfront Desa Park City, as well as shopping, food and entertainment. Transportation services such as KTM commuter, bus and taxi are all within a short distance, making travelling around Kuala Lumpur easy.