RM1,500 - RM2,000 monthly
  • Aroma Hotel, Jalan Raja Uda, Kampung Baharu, Butterworth, Penang, Malaysia
  • Mar 27, 2023
Full time Front Office Deparment

Job Description

We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction.

Job responsibilities:

• Ability to perform guest check-in and check-out.

• Ability to answer & handle room reservations.

• Ability to handle guest request & relation matters efficiently.

• Able to provide exceptional customer service at all times.

* Prefer Malaysian

• Ability to plan and prioritize jobs to exceed expectation.

• Ability to perform cashier and night audit tasks.

• Maintain hotel guest information.

• Other duties and responsibilities as assigned.

Job requirements:

• Fresh graduates or SPM school-leavers are encouraged to apply

• Good verbal communication skills in English

• Able to communicate in Mandarin is an added advantage

• Positive working attitude with good interpersonal skill

• Computer literate & basic mathematic skills.

• Willing to work on shift, weekend, public holiday and extra time during high occupancy

• Able to work under stress, meet deadlines, and work in a team with minimum supervision

• Possess own vehicle