We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction.
Job responsibilities:
• Ability to perform guest check-in and check-out.
• Ability to answer & handle room reservations.
• Ability to handle guest request & relation matters efficiently.
• Able to provide exceptional customer service at all times.
* Prefer Malaysian
• Ability to plan and prioritize jobs to exceed expectation.
• Ability to perform cashier and night audit tasks.
• Maintain hotel guest information.
• Other duties and responsibilities as assigned.
Job requirements:
• Fresh graduates or SPM school-leavers are encouraged to apply
• Good verbal communication skills in English
• Able to communicate in Mandarin is an added advantage
• Positive working attitude with good interpersonal skill
• Computer literate & basic mathematic skills.
• Willing to work on shift, weekend, public holiday and extra time during high occupancy
• Able to work under stress, meet deadlines, and work in a team with minimum supervision
• Possess own vehicle
AROMA HOTEL IS STRATEGICALLY LOCATED AT AROMA CITY, BUTTERWORTH BUSINESS CITY CENTRE - HEART OF JALAN RAJA UDA, BUTTERWORTH. IT’S JUST 10 MINUTES CAR DISTANCE TO PENANG BRIDGE, MAIN TRANSPORTATION HUB FOR PENANG - PENANG SENTRAL, PRAI INDUSTRIES AREA, SUNWAY CITY SEBERANG JAYA AND BUKIT MERTAJAM CITY.
WE OFFER TOTAL 248 UNITS SPACIOUS AND LUXURIOUSLY GUEST’S ROOMS. EACH ROOMS IS FITTED WITH LCD TELEVISION, AIR-CONDITIONS AND SELECTED ROOM HAVE A BATHTUB WITH PLEASING ROOM VIEW FROM THE DECORATIVE GLASS WINDOW. AROMA HOTEL IS COMPLETE WITH ENTERTAINMENT AND RECREATION AMENITIES INCLUDING FREE PARKING AND FREE WIFI.
WE WELCOME YOUR PATRONAGE TO EXPERIENCE A GRACIOUS HOSPITALITY SERVICE AND ENJOY DINING & ENTERTAINING OPTIONS AROUND AROMA HOTEL SUCH AS LOCAL AND INTERNATIONAL CUISINE OUTLETS, FAMILY KARAOKE, BISTRO & PUB, COFFEE CAFÉ, BEAUTY & SPA AND MORE TO COUNT. COME AND ENJOY YOUR STAY WITH US!