A fun and dynamic person able to multi task and work within a small team.
Answering the phone, taking messages and redirecting calls to respective departments..
Dealing with reservations for hotel using PMS and Channel Manager System.
Answering guest enquiries, email and social media.
Organising and maintaining files and records and updating them when necessary.
Creating and maintaining updated documents and spreadsheets.
Assisting Guests during the stay
Good command of English written and spoken, word and excel.