Mangala Resort & Spa, Lebuh Persiaran Tun Khalil Yaakob, Kampung Melayu Gambang, Gambang, Pahang, Malaysia
Feb 22, 2023
Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.
Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Resort.
Establishes an efficient trace file to ensure that all business booked is properly tracked.
Submits Sales report to the Director of Sales a timely manner.
Entertains and conducts Resort inspections to clients whenever required.
Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.
Conducts extensive competitor research and maintains excellent Product Knowledge of the Resort
Constantly monitors and evaluates local, national and international market trends, and the competitor Resorts’ sales initiatives, in order to make sure the Resort’s sales remain competitive and cutting edge.
Ensures a high level of exposure for Resort through direct sales solicitation via telephone, contracts and written communications
Ensures professional sales calls using the appropriate Selling techniques and approaches.
Carefully plans Sales Calls into defined objectives.
Maintains a detailed knowledge of Resort facilities, features and services.
Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect.
Meets and greets VIP guests upon arrival/ departure.
Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities.
About Mangala Resort & Spa
Mangala Resort & Spa is a five star resort which build on 60-acre contemporary former surface mining land that is now amazingly rehabilitated and full of greenery comprising various plants and trees, including palm oil and fruits. The resort is inspired by a sense of well-being offered in the natural surroundings and the activities available onsite. Guests will enjoy recreational activities in the surrounding oil palm plantation, native fruit orchards, lake and river. The location also offers endless opportunities for study, interaction and visual experiences in the environment. Mangala Resort and Spa has been awarded as Winner of the FIABCI Malaysia Property Award 2019 for Resort Category, World Gold Winner of FIABCI World Prix d'Excellence Award 2018 for Environmental Category, Winner of the FIABCI Malaysia Property Award Year 2017 for the Environmental Category and is affiliated with Small Luxury Hotels of the World.
Mangala Resort and Spa has exclusive 66 luxury villa which divided into 5 types of villas such as Sara Villa, Jala Villa, Vana Villa and Amani Villa and 1 Bungalow.