Job Description
- Responsible for safe transfer of guests from all determined locations
- Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day.
- Maintain good knowledge of the city routes locations and hotel facilities.
- Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required.
- Maintain a high standard of personal hygiene and be well groomed and well-dressed at all times.
- Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance.
- Assist in valet parking when not assigned any duty.
- Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests.
- Keep abreast of activities in your city which may affect driving times or routes and relay this to management.
- Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards.
- Perform other duties as may be assigned by the Front Office Manager & Guest Services Manager.
About DORSETT GRAND SUBANG
Dorsett Grand Subang, Kuala Lumpur is located amongst prominent commercial and shopping hubs such as Subang Parade, Empire Subang, Sunway Pyramid, Sunway Lagoon and Shah Alam. From luxurious, trendy suites and rooms to grand ballroom events and award-winning dining restaurants, Dorsett Grand Subang’s wide range of facilities and accommodation caters to business and leisure guests as well as walk-in diners and visitors.