Job Description
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains par stocks of all equipment and guest supplies as required.
Le Méridien Petaling Jaya is one of the tallest hotels in Petaling Jaya. Our hotel is located next to the Paradigm shopping mall and a major highway, giving guests direct access to Kuala Lumpur. The Kelana Jaya LRT station is an easy five-minute drive from our hotel, allowing you to easily travel to attractions, shopping and dining throughout Petaling Jaya. Step into our hotel and delight in Malaysian touches like the six-meter-high "wau" (traditional Malaysian kite) in our hotel lobby. Relax next to our rooftop infinity pool or work out in our state-of-the-art fitness center. Sample some of the best in hotel dining in one of our three on-site restaurants. If you're hosting an event in Malaysia, ask about our 12 meeting spaces, which include a grand pillarless ballroom. Select one of 300 guest rooms or suites with bamboo flooring, marble bathrooms and Malaysian-themed artwork for the ultimate escape in Petaling Jaya. Expect more at Le Méridien Petaling Jaya.