Guest Service Agent - Front Desk

  • Le Meridien Petaling Jaya Hotel
  • Le Méridien Petaling Jaya, Jalan SS 7/26, SS7, Petaling Jaya, Selangor, Malaysia
  • Feb 22, 2023
Full time Front Office Deparment

Job Description

  • Handle check-in and check-out.
  • Ensure the ID or Passport of each arrival guest was scan into the system and transferred to Opera System.
  • Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms.
  • Handle guest complaint.