RM6,000 - RM7,000 monthly
  • Nilai Springs Resort Hotel
  • Nilai Springs Resort Hotel, Nilai Spring Villas, Nilai, Negeri Sembilan, Malaysia
  • Feb 02, 2023
Full time F&B Department Kitchen Department

Job Description


Overall in charge of the efficient operation of all outlets, kitchen, food & beverage back of the house areas to attain maximum guest satisfaction and contribute to achievement of budget and objectives set for the outlet. Special emphasis on training motivation and delegation.


  • Plans and coordinates activities within outlets to ensure maximum revenue potential and profitability.
  • Responsible for the formulation and adherence to all financial reports and forecasted for areas under direct control i.e Outlooks and Budget.
  • Sets standards and procedures for outlets to reflect the desired image and quality. Train Outlet Managers/Assistant Outlet Manager and Supervisors to standard and supervises.
  • Hold daily communication meeting with food & beverage management team to ensure that they are well informed regarding all hotel matters.
  • Communication with his peers and is committed to supporting the hotel’s programme of multi-skilling and pooling of staff to ensure maximum productivity.
  • Attends periodic information and communication meeting to ensure synergy amongst all departments within hotel.
  • Ensures Total Quality Management System is working at all times to ensure constant improvement.
  • Guest relations – Maintain and attract new business, to achieve greater yield of budgeted profit.
  • Employee Relations- Maintain a good rapport and relationship with staff and to be open to suggestions, listen to work problem and staff motivation and ensure that information are always passed down the line.
  • Materials or products – Responsible for all food and beverage equipment.
  • Finance – Payroll control through proper and precise staffing of restaurant. Control walkouts and payments of clients (F&B checks).
  • Business contacts (Internal/External) – To maintain an excellent relationship with all clients and guests to ensure their return.
  • Revenue and objectives – To operate and plan in the best possible way in order to active revenue forecasted and objective set for restaurant.
  • Advises and consults with the General Manager, Executive Chef, Outlet Managers and other department heads to maintain highest standards of quality which will attract business and yield a satisfactory profit.


  • Diploma/Degree in hospitality management or Professional Food Certificates will be an added advantage.
  • Minimum of 3-5 years and above related working experience in F&B or hotel industry.
  • Computer literacy in Microsoft Office knowledge is a must for performing paperwork or reporting.
  • Food serving-related skills.
  • Basic HALAL, HACCP, and Food Safety knowledge.
  • Applicants must be Malaysian.
  • Willing to work at Putra Nilai.