Guest Service Officer

RM2,100 - RM2,300 monthly
  • Sky Residence Prai Managed by The Ascott Limited
  • Sky Residence Prai Managed by The Ascott Limited, Jalan Juru Sentral, Bukit Mertajam, Penang, Malaysia
  • Feb 01, 2023
Full time Front Office Deparment

Job Description

We welcome eager individuals with a love of hospitality. If you work well in a team environment, enjoy helping others, and want a place to grow and learn, we would love to have you as part of our team!

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and residence information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages

Shortlisted candidates will be notified.
#recruitment2022 #ascottmalaysia #growwithus #career

Job Types: Full-time, Permanent