Duty Manager

Perdana Kuala Lumpur City Centre (PKLCC), owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position:

Duty Manager

1. To personally meet, escort, welcome, and fond farewell especially for all VIPs and Long Term Guests.
2. To meet and escort all VIP rooms and to ensure that their needs are personally taken care of, their luggage is swiftly sent to their rooms. Subsequently upon check out to ensure all their bills are in order and their transportation are being arranged and fond farewell.
3. To set the annual budget of Front Office Department, this will form part of the business plan.
4. To monitor all costs and recommend/institute measures to control them in accordance with the annual budgets.
5. To assist in the compilation of all occupancy forecasts and statistics as required.
6. To ensure that the Department’s operational budget is in line and that all costs are strictly controlled.
7. Another key responsibility is supporting the training function in the role of a coach, reinforcing the department standards and facilitates staffs progress in achieving these standards.