Guest Service Manager

Key Responsibilities:
    •    Supervise and support front desk and guest service teams
    •    Ensure a welcoming and seamless guest experience
    •    Handle guest feedback, requests, and issues professionally
    •    Collaborate with housekeeping, food & beverage, and other departments
    •    Monitor service quality and implement improvements
    •    Train and mentor staff to maintain high service standards

Requirements:
    •    Proven experience in guest service or hospitality management
    •    Strong leadership, communication, and problem-solving skills
    •    Excellent organizational and multitasking abilities
    •    Ability to work flexible hours, including weekends and holidays