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Reservation Assistant

RM2,000 - RM2,700 monthly
Full time Front Office Deparment

Job Description

  • Handle reservation requests through phone, email, and online channels in a courteous and timely manner.
  • Accurately input, update, and manage guest reservations using the hotel’s booking system.
  • Provide guests with clear information regarding room availability, pricing, promotions, and package deals.
  • Process booking modifications, cancellations, and special requests with attention to detail.
  • Coordinate with front office and other departments to ensure seamless service delivery.
  • Assist in monitoring room inventory and collaborate with revenue or sales teams when needed.
  • Maintain thorough knowledge of hotel services, policies, and local area attractions to assist guests effectively.

Job Requirements:

  • Team player with the ability to work independently during shifts.
  • Proficiency in hotel reservation systems (e.g., Opera) and Microsoft Office.
  • Willingness to work only morning and afternoon shifts.
  • Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent.
  • At least 1-year working experience in a related field would be an added advantage.
  • Must have good communication skills - written and spoken.

 

Corus KLCC
About Corus KLCC

Corus KLCC is an exclusive hotel located strategically at the heart of Kuala Lumpur City Centre. Offering a premier meeting and ideal destination, as well as a popular tourist/leisure destination, the Corus KLCC is located along Jalan Ampang, along the exclusive "Embassy Row" at the nexus of Kuala Lumpur’s ‘Golden Triangle’, encompassing the city’s prime business, financial and entertainment districts. In fact, Corus Hotel is situated 10 minutes away from the US Embassy.

There are a range of rooms available to suit the varied needs of guests, including the Deluxe Room, Paradise Cabana, Premier Deluxe Room as well as the newly- renovated Executive Deluxe, and Suite. We also offer a good selection of food and beverage outlets to cater to your tastes such as the Dondang Sayang Coffee House, Ming Palace Chinese Restaurant, and Kencana Lounge and Bar. If you are relatively new to Malaysia, you can try the local dishes cooked to perfection by our acclaimed chefs.

 

Perfectly placed, and well connected, Corus KLCC is located at the heart of Kuala Lumpur’s Golden Triangle, close to Bukit Bintang. A 5-minute walk in any direction takes you to the capital’s exclusive dining and shopping destinations. KL’s attractions and landmarks are also a short distance away, such as the Kuala Lumpur City Centre, Chinatown and KL’s hottest nightspots.

The hotel is only a 2-minute walk to the underground KLCC LRT station and a 5-minute walk to the world-famous Petronas Twin Towers and the city’s premier shopping centre, Suria KLCC. Connectivity to Singapore and Penang via the Aeroline Coach transits at Corus Hotel too.

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