Assistant Sales Manager / Sales Manager (Proactive)

JOB SUMMARY

Provides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts. As an Account Manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. Focuses specifically on growing market share from transient and group revenue. Dependent on the size of the property, the position may also provide day-to-day supervision of Account Sales associates.

DUTIES AND RESPONSIBILITIES

• Develops and implements the overall account strategy for assigned accounts.
• Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives.
• Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business.
• Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales.
• Develops and implements strategic sales plans.
• Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Understands the overall market dynamics - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts.
• Identifies emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership).
• Achieves account revenue and sales goals as defined by Leadership. Develop and achieve operating budgets and manage controllable expenses.
• Anticipates and identifies business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction.
• Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs.

REQUIREMENT

• Preferably with diploma or degree in related field.
• Minimum of 2 years’ experience in similar capacity.
• Good command of spoken English and Bahasa Malaysia an advantage
• Warm, friendly and pleasant with good interpersonal and communication skills.
• Must be Self-motivated and strive for excellence.
• Innovative, creative, proactive, forward thinking, details oriented, passionate, enthusiastic, competitive spirit and team player.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.