Intern - Sales Department
- ROCANA HOTEL
- Rocana Hotel, Lorong Tun Ismail 8, Sri Dagangan Bussiness Centre, Kuantan, Pahang, Malaysia
- Apr 21, 2025
Job Description
- Prospect. This includes putting together lists of potential clients, contacting area businesses, and following up on any referral opportunities.
- Initial calls, the sales coordinator inquiries about possible group or business events, and seeks a meeting to discover interest and needs of a prospect. In some cases, coordinators field calls from interested parties actively seeking hotels.
- Sales presentation. Puts together a presentation and supporting materials on what the hotel has to offer. Common features in an event include the use of meeting room space, food catering, guest room reservations, access to amenities and equipment use. Based on the requested needs, the coordinator presents each feature of the solution and emphasizes the benefits of her hotel relative to competitors.
- Event coordination. To partner with clients to ensure they have a good event. This begins with booking and confirmation of the space, meals and other items included in the contract.
- Communication with the client is vital. Immediately prior to the event, the coordinator usually checks in with hotel staff to ensure things go as planned.
- Follow up. Retaining clients is important to long-term success for the hotel, so following up on a guest or business' experience is critical.
- She can also receive suggestions and feedback and discuss opportunities to host future events for the group.
- Perform other duties as may be assigned.
The Rocana Hotel is a modern three-star property located in the heart of Kuantan, offering guests a comfortable and sophisticated stay. With 87 well-appointed rooms, the hotel provides top-notch facilities and amenities that go above and beyond its three-star rating. Guests can expect friendly and professional service, with a focus on attention to detail.
Rocana Hotel is also offering career opportunities to individuals who are energetic and enthusiastic, and who are looking to join a team-oriented culture with a strong team spirit. The hotel provides several benefits to its team members, such as duty meals, free medical treatment, dental fees, staff insurance, and allowances.
If you are passionate about the hospitality industry and enjoy working in a team-oriented culture, Rocana Hotel may be an excellent place to start or grow your career. The hotel's commitment to providing top-notch facilities and amenities, along with its focus on professional, friendly service, makes it an attractive option for individuals looking to excel in the hospitality industry.