Job Description

  • Executes all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets  

  • Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel  

  • Follows up on all enquiries  

  • Analyses historical and other statistical information  

  • Entertain clients with the object to secure business or strengthen ties when required  

  • Negotiate terms pertinent to the sale of conference and banqueting services   

  • Conduct site inspections and tour familiarizations  

  • Conduct client interviews  

  • Establish leads from newspapers, magazines, relevant industry documents and follow up  

  • Maintain a regular pattern of sales calls  

  • Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business   

  • Assist in the co-ordination of conference sales/promotional events and activities  

  • Assist in the operation of banquet functions  

  • Liaise with Reservations for space allocation and priority   

  • Conducts daily briefings and other meetings as needed to obtain optimal results  

  • Handles administrative works and keeps up-dated files on the following Conference matters including:  

  • Past, present and future events  

  • Menus and beverage lists   

  • Finance  

  • Standards  

  • Personnel and Training  

  • Entertainment  

  • Meetings  

  •  Other hotels Conference and Banqueting operations  

  • Projects  

  • Material and Equipment  

  • Miscellaneous  

  • Liaise with the Purchasing Manager for any purchases needed for the Catering department  

  • Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department  

  • Monitors local competitors and compare their operation with his/her operation  

  • Solicits business and follow up on referrals and potential sales leads 

 

What we need from you? 

  • Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred 

  • 1 year related experience or an equivalent combination of education and experience