Executive Assistant

RM3,500 - RM5,000 monthly
Full time Others

Job Description

As an executive assistant for a managing director, your role is crucial in providing comprehensive administrative support to the Executive Director, and assistance to ensure the smooth quality functioning of the overall operations 

Responsibilities         :

Executive Assistant

  • Provide comprehensive administrative support to Executive Director, including managing calendars, scheduling appointments, and coordinating meetings.
  • Handle correspondence, including drafting emails, letters, and reports on behalf of Executive Director, and ensure timely responses to inquiries.
  • Arrange travel logistics, such as booking flights, accommodations, and transportation for executives.
  • Maintain confidential files and records, including sensitive information, contracts, and agreements.
  • Prepare meeting agendas, take minutes, and distribute relevant documents.
  • Conduct research, gather data, and prepare reports or presentations for executives.
  • Assist with project coordination, monitoring progress, and providing updates to Executive Director.
  • Act as a liaison between executives, internal teams, and external stakeholders, fostering effective communication and relationship management.

 

Quality Assurance  

  • Preparing and implementing quality assurance policies and procedures
  • Conducting regular inspections and quality tests
  • Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
  • Identifying and resolving workflow and operational issues
  • Ensuring compliance with standards and safety regulations
  • Address and discuss issues and proposed solutions with superiors
  • Recording quality assurance activities and generating audit reports
  • Providing recommendations for process improvement
  • Prepare and create training materials and operating manuals.

Requirements and skills

  • Experience in the industry or a bachelor’s degree in business, hospitality, or a related field.
  • Proven work experience as a Quality Assurance Specialist or Executive Assistant or similar role
  • Deep knowledge of quality assurance terminology, methods, and tools
  • Excellent analytical, problem-solving, and decision-making skills of tools, methods and concepts of quality assurance
  • Solid knowledge of relevant regulatory standards
  • Good communication skills, both verbal and written
  • Strong attention to detail
  • Relevant training and/or certifications as a Quality Assurance Specialist