Job Description
- Maintain the entrance, main door area clean and tidy, free of obstacles and ensuring the traffic through the driveway is controlled.
- Adhere to guest contact standard at all time.
- Provide complete knowledgeable with the service offered by the hotel, how and where these facilities could be obtained in order to give accurate information to guests.
- Assist guests in and out of taxis and other vehicles and remove baggage from vehicles enabling the associates to escort guests, with baggage to the front desk for check-in.
- Record all out-going taxi transfers into Concierge Taxi Log.
- Call taxis for guests as required and do the best to ensure the guests are not overcharged by taxis by either negotiating with the taxi driver himself or by cautioning the guest to be on the alert.
- To properly recorded down all incoming and outgoing luggage or package.
- Be knowledgeable to assist guests in these inquiries and requests for transport and other information.
Le Méridien Petaling Jaya is one of the tallest hotels in Petaling Jaya. Our hotel is located next to the Paradigm shopping mall and a major highway, giving guests direct access to Kuala Lumpur. The Kelana Jaya LRT station is an easy five-minute drive from our hotel, allowing you to easily travel to attractions, shopping and dining throughout Petaling Jaya. Step into our hotel and delight in Malaysian touches like the six-meter-high "wau" (traditional Malaysian kite) in our hotel lobby. Relax next to our rooftop infinity pool or work out in our state-of-the-art fitness center. Sample some of the best in hotel dining in one of our three on-site restaurants. If you're hosting an event in Malaysia, ask about our 12 meeting spaces, which include a grand pillarless ballroom. Select one of 300 guest rooms or suites with bamboo flooring, marble bathrooms and Malaysian-themed artwork for the ultimate escape in Petaling Jaya. Expect more at Le Méridien Petaling Jaya.