Sales Manager

Leads and supervises sales agents and run the day to day sales operation of hotel. Oversee the sales strategy , set goals and tract sales performance for travel agents and catering businesses. Arrange familiarization and site inspection trips to Hotel by major and potential clients.

• Implement sales action plans related to assigned areas.
• Attends promotional events as assigned by the Director of Sales.
• Plans and conducts sales calls in accordance with the assigned territories and market segments.
• Effective implementation of the Individual Territory Plan system and ensuring that the procedures are being maintained and kept up to date.
• Establishes and maintains files on active accounts within his/her areas of coverage and partake in cross selling of sister/affiliated hotels.
• Timely submission of call reports and related feedback to superior on changing market conditions, competitors’ activities and areas of opportunities.
• Arranges and handles familiarization/site inspection trips for current and potential clients.
• Disseminate sales related information to other departments in a timely manner.
• Maintains a high level of exposure for the hotel in assigned markets through direct sales solicitation, telephone, email, faxes and other written communications.
• Participates in sales & marketing meetings and briefs as directed by the Director of Sales.
• Support and assist Sales Coordinators on the effective execution of tasks.
• Evaluate account productivity and provide recommendations to capitalise on opportunities and strategies to address shortfall.
• Maintains the highest standard of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.