Hyatt Regency Kuantan Resort

Mission

We provide Authentic Hospitality

We make a difference in the lives of those we ‘touch’ everyday – that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.

Goals

We aspire to be the preferred brand in each of the segments we serve...most preferred among our: 

Employees
Guests 
Owners (both third party property owners as well as stockholders)    

Values

Mutual Respect = listen well, verify, acknowledge 
Intellectual Honesty and Integrity = tell and accept the truth, honor your commitments
Humility = let actions speak for themselves, recognize the contributions of others 
Fun = don't take yourself too seriously 
Creativity and Innovation = challenge conventional wisdom, take action/risks, evaluate