Pelangi Beach Resort & Spa, Langkawi

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. DUTIES & RESPONSIBILITIES   Position Summary: The Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and Maintaining Customer and company profiles.   Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and also perform clerical functions....

1.     LAUNDRY MANAGER JOB DESCRIPTION POSITION SUMMARY:  The Laundry Manager is responsible for ensuring that all laundry services within the property meet the highest possible standards. A Laundry Manager controls and oversees all laundry operators, laundry supplies and materials to ensure maximum efficiency in performance in the department. He/she ensures that the laundry equipment's are well maintained to function properly and has to have the ability to work effectively with Engineering/Maintenance or relevant department/section to ensure a smooth daily operation. The Laundry Manager manages the department budget and expenses to ensure operational needs and financial objectives of the hotel are met. He/She must ensure compliance with all policies, standards and procedures.   DUTIES AND RESPONSIBILITIES:   ·       Developing and putting into operation the current system and technical advancement in the field of Laundry...

Guest Relations Officer responsibilities include: ·       Welcoming guests in a friendly and professional way ·       Addressing and escalating customer complaints ·       Providing information about facilities, events and other services   Job brief We are looking for a Guest Relations Officer to provide high-quality service to our resort customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities ·       Review arrival lists to welcome guests ·       Attend to special guests (e.g. VIPs) and answer their inquiries ·       Help prepare welcome folders with collateral...

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:   1.     ASSISTANT LAUNDRY MANAGER/ SUPERVISOR JOB DESCRIPTION POSITION SUMMARY:  To ensure that the Main Laundry and equipment is cleaned, supervised, and establish work schedule and to ensure correct cleaning materials with correct method and well maintained.   DUTIES AND RESPONSIBILITIES: To train, coach, council, support, and delegate the laundry attendants. ·       To Supervise and to establish regular work schedules for Laundry Attendants ·       To Supervise and directs the workflow and production assignments to ensure the most effective and efficient use of resources. ·       To Ensure the correct cleaning materials and correct methods are used as indicated in the instruction booklets and to ensure the laundry equipment is kept in good working order. ·...