The Pines Melaka

Sales Manager You will participate in all sales activities and work in line with the sales and marketing strategy and planning for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: Sales call activities, contracting new business and maximizing revenue for the hotel. You are also in charge of establishing all existing businesses relationships within domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results. You will report directly to the Director of Sales & Marketing who will provide coaching and support to enable you to achieve what you are driving for. Qualifications ·         Bachelor's degree in...

Assistant Finance Manager To support all activities performed by the Head of Finance, to include but not limited to understanding and driving financial performance, ensuring timely and accurate financial reporting and month-end closing activities, coordinating and reviewing monthly financial statements in accordance with Hotel policies and procedures. The role will ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.  Key Responsibilities •    Responsible for the overall accounting and tasks that include (not limiting to) AP & AR processes, GL, account reconciliation etc.  •    Implement and maintain accounting practices as required by hotel policy and procedures.  •    Prepare and coordinate the monthly reconciliations for all balance sheet accounts and all bank reconciliations, ensuring all outstanding reconciling items are investigated and resolved satisfactorily.  •    Responsible for...

Security Officer •    Responsible for the safety and security of guests, employees and establishment needs •    Report to Manager all hotel property deficiencies and safety or security hazards •    Initiate action to improve a hazardous situation immediately •    Implement procedures for security and emergency incidents •    In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan •    Be familiar with location of fire alarms and fire fighting equipment •    Maintain the security system •    Monitor staff clocking on and off duty •    Allocate staff locker keys as necessary •    Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies •    Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas  •    Maintain a vigil on the closed circuit TV system and inform security...

F & B Assistant       •    Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times •    Familiarize with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have •    Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures •    Communicates to his/her superior any difficulties, guest comments and other relevant information  •    Take appropriate action to resolve guest complaints •    Performs related duties and special projects as assigned •    Excellent food service skills, including the ability to carry three plates and to deliver drinks on trays •    Ability to work well with other team members and to follow directions from supervisors. •    Knowledge of basic food preparation techniques and ability to follow basic recipes. •    Perform any other duties...

Key Responsibilities • Greeting guests and responding to queries. • Changing bed linen and making beds. • Replacing used towels and other bathroom amenities, such as shampoo and soap. • Sweeping and mopping floors. • Vacuuming carpets. • Dusting and polishing furniture. • Emptying trash containers and ashtrays. • Restocking beverages and food items in the minibar. • Cleaning public areas, such as corridors. • Reporting any technical issues and maintenance needs. • Updating status of guest rooms on assignment sheet. • Returning and restocking cleaning cart at shift end. Housekeeping Attendant Requirements: 1.   High school diploma, preferred. 2.   Previous guest service and/or housekeeping experience. 3.   Experience using industrial cleaning equipment and products. 4.   Flexible working hours. 5.   Ability to work with little or no supervision while meeting high-performance standards. 6.   Physical mobility and stamina. 7....