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Casa del Rio Melaka

Casa del Rio Melaka is the 5-star luxury boutique hotel in the historic city of Melaka, beside famous Jonker Street which is listed on the UNESCO World Heritage List. Total of 66 rooms with 2 dining outlets. Set along the Malacca River, this refined hotel is a 3-minute walk from Baba & Nyonya Heritage Museum, and a 10-minute walk from both St. Paul's Church and the Melaka Sultanate Palace Museum.

Jan 05, 2023
Full time
Guest Services Assistant
RM1,500 - RM1,700 monthly
Casa del Rio Melaka Melaka, Malacca, Malaysia
Extend warm welcome and help to every hotel guest / patrons / passer by greeting “Welcome to Casa del Rio”, “Welcome back” or “How may I assist you?” Bid farewell and express appreciation to all departing guest by saying “Thank you”, “See you again” and “Have a safe journey back. To prepare welcome amenities of cold towels and sorbets for all arriving guest. Mango leaves should be written nicely with guest name in advance. Ensure that fresh bougainvillea available to welcome the guest To conduct quick inspection for arrival rooms. Inspection must be documented in form of checklist. Any unsatisfactory must be highlighted to Housekeeping or Maintenance.   C hecking in of guest must be done efficiently according to the policy and fundamentals outlined by the hotel. All guests must be escorted to room and Senior Crews are responsible to explain on all hotels facilities. Guest folio must be updated after the guest has successfully checked in to the room. Registration...