Iconic Hotel

Job Highlights Opportunity on career growth and development Free meal Monthly staff activity Job Description 1.0 Job Summary This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations, and other HR related services. 2.0 Duties And Responsibilities 2.1 Perform Full Cycle of Recruitment (Permanent/Contract/Intern) 2.2 Training Administration – training enrollment, registration of training courses with HRD Corp etc 2.3 Payroll Task -Attends to and ensures that all staff records – leave, salary revision, insurance, etc to be recorded up-to-date. - Responsible to assist in monitor, updating and checking staff attendance record from time to time in the QuickTMS system. -Responsible to verify and prepare staff overtime claims, medical claims, car...

Job Summary 1.1       To prepare all confidential typing of business documents and to provide administration support to Department staffs. 1.2       R esponsible for assisting the Sales team by booking and servicing groups, coordinating wedding function, meetings and conferences while providing exceptional customer service to guests and clients of the hotel. 2.0       Duties And Responsibilities   2.1       Coordinates, liaise, follow up and handle on all incoming telephone and walk in inquiries for all functions as a potential source of business.   2.2       To act as the liaison person in the office and provide back-up service to the sales personnel when they are out of the office on calls. 2.3       Coordinate catering menus, banquet set-ups, and audiovisual needs with clients. 2.4       To be well versed with product knowledge of the hotel and able to conduct telesales and attend to enquiries.   2.5       To coordinate with the...

1.0 Job Summary R esponsible for providing food and drink to guests. This can involve direct table service or it can involve topping up buffet selections with fresh food, serving guests in the buffet queue or working behind a bar mixing drinks.  2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. 2.8 To...

Job Summary -To increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotel. -Identifies, develops and maintains property sales objectives, sales plans, and programs in accordance with the hotel's mission statement. Duties And Responsibilities -Responsible for the development and performance of all sales activities in assigned market. -To have consistent sales visitation to your corporate accounts that which has been assigned to you at your area of coverage and segmentation. -Prepares action plans by individuals for effective search of sales leads and prospects. -To be fully conversant with Sales & Marketing Management programme. -To assist in the building of a productive and efficient staff within your segment by taking an interest in their welfare, safety and development. -To assist in supervising staffs within your segment ensuring that correct...

1.1    Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2    Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel. 2.1    Management Representative.  2.2    To represent management in handling of room enquiries, compliments, complaints, etc. 2.3     Where all enquiries are handled immediately and to the satisfaction of the guest. 2.4     Where complaints are handled tactfully and resolved to the satisfaction of the guest. 2.5    Represents the Management in handling guest complaints/requests, concerning services     from all areas of operation and any final decision should be referred and confirmed by the department concerned. 2.6     All...

1.1    Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2    Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel. 2.1    Management Representative.  2.2    To represent management in handling of room enquiries, compliments, complaints, etc. 2.3     Where all enquiries are handled immediately and to the satisfaction of the guest. 2.4     Where complaints are handled tactfully and resolved to the satisfaction of the guest. 2.5    Represents the Management in handling guest complaints/requests, concerning services     from all areas of operation and any final decision should be referred and confirmed by the department concerned. 2.6     All...

1.1          Responsible for the overall administration and operation of the Food and Beverage outlets and to maintain the quality and consistency of service delivered to guests.   2.1       To ensure the smooth operation of the outlets, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures.   2.2       To maximize profitability of the outlets by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority.   2.3       To achieve the forecasted budget on food & beverage revenue and achieved maximized productivity on staff levels as set by the Food & Beverage Manager.    2.4       To participate in all activities of planning, directing, controlling and Coordinating in the outlet and also all related administrative duties.    2.5       To select and recruit employees for the outlets.   2.6       To plan and...