The Upper House

Job description Perform all check-in and check-out tasks Manage online and phone reservations Ensure proper credit, check-in, check-out and cash handling Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Assist in Front office operation Demonstrate a high level of customer service at all times To greet all guests in warm and friendly manner Response to any phone calls from guests in a polite manner Job Requirement Applicants must be willing to work on shift (include perform night audit works), weekends and public holidays Positive attitude, initiative, multitasking, non-calculative and...

Job description Perform all check-in and check-out tasks Manage online and phone reservations Ensure proper credit, check-in, check-out and cash handling Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Assist in Front office operation Demonstrate a high level of customer service at all times To greet all guests in warm and friendly manner Response to any phone calls from guests in a polite manner Job Requirement Applicants must be willing to work on shift (include perform night audit works), weekends and public holidays Positive attitude, initiative, multitasking, non-calculative and...