STEG HOTEL
STEG Kuala Lumpur, 51, Jalan Tiong Nam, Off Jalan Raja Laut, 50350 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.
Supervises and assign duty roster for F/O personnel. Responsible for VIP movement in the Hotel .
Greets the VIP guests of the hotel. As directed by the Front office Manager , Assistant Front Office Manager Performs special services for VIP Guest’s.
Assists in VIP’s arrival departure in absence of guest relation officers.
Checks cleanliness of lobby and public areas , lights and as well as front office staff in proper and orderly appearance and behaviour.
Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers...