M ROOF HOTEL & RESIDENCES IPOH

Manage all Cafe operations including setting up all Standard Operating Procedures (SOPs) and policies. Lead and guide the can Service Team on day-to-day basis by scheduling duty rosters, assigning daily responsibilities, conducting briefing, managing staff issues, customer complaints, etc. Coordinate with vendors and order supplies, as needed. Maintain updated records of daily, weekly and monthly revenues and expenses Work closely with The Chef and management team for new promotions/campaigns/ menus/banquet support Responsible for Café cashiering and all reports as required by management. To make sure daily business management run smoothly. Consistently on the lookout for F&B trends and best practices. Ensure all café areas are clean and tidy. Nurture friendly relationship with customers everyday.   Job Requirement Candidates must possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management / Food & Beverage...

JOB DESCRIPTION •    Welcomes visitors by greeting them in person or on the telephone, answering or referring inquiries. •    To provide courteous and prompt service and if possible to comply with every guests requests and needs. •    To familiarize themselves with the procedures, facilities and service of the hotel. •    To sell rooms in manner designed to maximize revenue and occupancy with guest satisfaction. •    To ensure all check-in and check-out are prompt and guest requirements are met. •    To escort as many guest to the rooms and introduce all facilities of the hotel and the hotel room while rooming the guest. JOB REQUIREMENT •    Candidates must possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent. •    Required language (s): English and Bahasa Malaysia. •    Able to speak Mandarin / Cantonese will be an added advantage.  •    Pleasant personality, possess good interpersonal and communication skills. •    Strong disciplines,...

*JOB DESCRIPTION - Have a good understanding of all Housekeeping operations. - Cleans assigned guest hotel rooms and/or public area in accordance with the hotel policy & procedure. - Offers guest assistance when needed whenever possible. - Ensure the cleanliness and tidiness of the Housekeeping pantry including the maintenance of the equipment at all times. - To maintain a good working relationship with your own colleagues and all other departments. *REQUIREMENTS - Pleasant personality and positive working attitude. - Must be willing to work on shift including working on weekends and public holidays. *OTHERS - Meals provided during lunch time. - Normal Shift : 9.00 am - 5.00 pm / 10 am - 6.00 pm

JOB DESCRIPTION - To perform routine and extensive preventative maintenance and repair procedures on building, guest rooms, general facilities, mechanical and electrical equipment, fire-fighting system and utility systems in order to provide the ultimate service for hotel guests. - To ensure that the building has adequate heating, lighting, and ventilation and that it is properly cleaned and in good working condition. - Troubleshoot facilities breakdown or any room defect in a timely and effective manner. - To perform general repairs such as plumbing, painting, patching walls, servicing electrical appliances, hanging electrical equipment and control circuit, shelves, and replaces faulty electrical switches. - To perform installation of wallpaper in the hotel building. REQUIREMENTS - Candidate must possess at least a Professional certificate of Engineering Electrical/ Air Conditioning or equivalent. - Preferably candidates specializing in Maintenance / Repairing...

•    Welcome visitors by greeting them in courteous, efficient and polite manner. •    Keeping the hotel are secure, safe and orderly. •    Protect the hotel property, guests, visitors and hotel staff including their belongings from any criminal action. •    Doing patrolling around the hotel area and report any abnormalities observed. •    Familiarize with all emergency procedure and to enforce them when needed. •    Manage in-coming vehicle and direct them to designated parking areas. •    Attend to emergencies and maintain safety and order during such incidents.