ANGSANA TELUK BAHANG

Hygiene Officer is responsible for the highest level of sanitation and hygiene standards in the hotel. Responsibilities Ensure all food served to guests and associates are free of microbiological, chemical and physical contamination, and all work areas conform to minimum requirements set by local health authorities and Banyan Group Food Safety Management System Corporate manual standard. Carry out training in hygiene food preparation practices. Carry out on-going inspections and random spot checks on food preparation areas. Ensure checklists are filled and action plan in place to address areas of non-compliance. Requirements Minimum 1 year experience in Hotel business or a similar capacity Strong communication, interpersonal skill and problem-solving skill Experience in handling food and hygiene standards of various types of kitchens/ restaurants Able to work independently Must have the right to work in Malaysia

The Spa Therapist performs body massage, body treatments and beauty treatments according to treatment menu to Spa guests in a professional manner based on company’s standard. Responsibilities Provides body massages, body treatments, facials, manicures, pedicures, and hair care for guests. Maintains standard services that have been established by the Spa Academy. Prepares products required for treatments hygienically and in accordance to the established recipes. Projects a professional image and pleasant disposition to enhance guests’ experience at all times. Ensures that all guests and visitors of the Spa leave with a pleasant experience. Requirements Secondary education or related certification Experience and passing the basic Thai Massage Course will be an added advantage Detailed knowledge of working practices of Spa Able to maintain consistent performances under pressure Must have the right to work in Malaysia Only...

Resort Host assists the Front Office Manager in all Front Office activities and handles to guests’ requests promptly and professionally. Responsibilities Connects with the guests on a personal level while answering calls. Handles guests’ requests and complaints personally and takes ownership in making their stay with us exciting and memorable. Masters the guests’ details, room status, and reservation status in order to perform smooth check-in or check-out. Practices suggestive selling techniques to sell rooms and to promote other services in the hotel. Performs cashiering tasks diligently and efficiently. Requirements 1 or 2 years of experiences in frontline or any related experiences dealing with guests Pleasant personality Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful...

Bartender is responsible to look after the bar stations and keeps good track of the beverage inventory. A Bartender creates exquisite and creative drinks for our guests to indulge. Job Description Responsibilities Has excellent knowledge in terms of alcoholic or non-alcoholic beverages and good bartending skills. Interacts with guests to assess their preference and creates drinks that are satisfying for our guests. Has good up-sell and persuasion skills to increase revenue and achieves high levels of guest satisfaction. Maintain a high standard of cleanliness and per hotel standard at the bar station and the back of house. Ensure the presentation of the drink is appetizing and visually appealing every time. Requirements Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be...

F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working...

Sustainability Officer manages the company sustainability initiatives to meet company sustainability goals. Responsibilities Maintaining close working relationship with relevant local, state and federal authorities and NGOs in driving the sustainability cause. Develops and maintains appropriate documentation and records on sustainability programmes and initiatives. Engages associates, guests and all the relevant stakeholders in initiatives to enhance the physical and human environment in which the hotel operate. Develop and maintaining relationships with external stakeholders, such as NGOs, government agencies, local communities in promoting sustainability initiatives. Requirements Passionate in driving the sustainability cause Able to work independently Good interpersonal skill and team-oriented Possess energetic and Can-Do attitude at all time Must have the right to work in Malaysia

Learning cum Quality Officer supports the learning activities and assist in planning, preparing and conducting the functions of the Human Capital Department. Monitoring and ensuring that all aspects of the hotel's operations meet established quality standards. Responsibilities Coordinating with trainers and facilitators to confirm arrangements, dates, classroom and materials requirements, instructor assignments, and other logistics and resolving conflicts related to any of these items. Coordinating with local and foreign universities about internship programmes. Maintains a comprehensive documentation system in the department. Conduct regular quality audits in alignment with the company's established quality standards. Coordinates and encourages participations in continuous associates’ relations initiatives. Provides value-added support to fellow associates regarding operations of the department at any time required. Maintains the position of a...

Human Capital Officer supports the daily operations of the Human Capital Department. Responsibilities Facilitates administrative processes related but not limited to Human Capital, Learning and Sustainability activities. Actively supports the process of talent acquisition. Maintains a comprehensive documentation system in the department. Coordinates and encourages participations in continuous associates’ relations initiatives. Provides value-added support to fellow associates regarding operations of the department at any time required. Maintains the position of a desirable workplace through ongoing upkeep of associates facilities and communication channels. Requirements 1 or 2 years of working experience in similar capacity in hospitality industry will be an added advantage Pleasant personality Good interpersonal skill and team-oriented person Ability to communicate effectively in writing and verbally Must have the right...

The Chief Engineer oversees all Engineering operations, maintenance, mechanical and electrical works of the hotel. Job Description Responsibilities Maintain a comprehensive preventive maintenance programme for the entire hotel and routine servicing programme for all equipment and fixtures Control cost of labour, supplies and repairs in order to maximise a productive utilisation of resources Schedule work to be in line with the budget established which includes major renovation works Champion the initiatives to manage utility cost (energy, water, gas, etc) in the goal to support the mitigation of climate change Liaise with the relevant stakeholders on any arising issues pertaining to Engineering matters of the organisation Responsible for work performed by external contractors (appointed in accordance with company’s procedure) in the hotel and to ensure that all job scope are delivered as per expectation Maintains the hotel’s...

The Director of Marketing Communications has primary responsibility of supporting the Sales & Marketing department to achieve top line objectives and goals. Overall deliverable is maximization of revenue opportunities through specific marketing initiatives. Responsibilities Strategise and implementing plans to increase market share through both traditional and new media in line with corporate marketing guidelines to create awareness for Angsana Teluk Bahang. Conducts market research and evaluates innovative marketing opportunities for the property. Ensures consistent marketing message is communicated in all advertising and collateral efforts. Use of new medias (Instagram, Facebook, Tiktok and other platforms) along with technological advancement to market, update, and manages hotel’s presence in all web sites and social media platforms. Respond to all online guest reviews and/or inquiries on the property on a timely basis. Collaborate with...

Housekeeping Supervisor ensures the front and back of house are cleaned and maintained according to hotel standards and departmental procedures. Responsibilities To ensure rooms prepared are up to brand standards which create exceptional experiences among our guests. Provides effective supervision and training to develop passionate and committed Housekeeping associates. Practices open communication with other departments and within the department to ensure a smooth working process. In charge of maintaining the condition and stock of the Housekeeping equipment/ materials and hotel linens. Takes ownership to resolve problems and complaints effectively and reports to the Executive Housekeeper. Conducts regular checks and participates in the cleaning process to ensure that the department, storeroom, and rooms are in tip-top condition. Requirements 2 or 3 years of experiences as a Housekeeping Supervisor or any similar position Added value...