TRAVELODGE HOTELS ASIA(IP)PTE.LTD.” (“TLA”), a wholly-owned subsidiary of SGX-listed ICP Ltd., is a hotel management and franchise company responsible for the development of hotels in Asia under the globally-recognised TRAVELODGE brand. “TLA” predominantly focuses on select service, midscale hotels in strategic locations in gateway cities and key travel destinations across Asia.

Currently operating in Thailand, Indonesia, Hong Kong, Malaysia, Korea and Singapore, TLA has 13 operating hotels with the ambition of growing to 50 hotels by 2025 via multiple options including acquisition, lease, management, master franchise, franchise and joint ventures. TLA works closely with various hotel investment capital partners on core, core plus, value add and opportunistic type hotel acquisitions, ensuring every domestic and international travellers an essentially covered stay, wherever and whenever they are with us.

Feb 13, 2023
Full time
RM4,000 - RM5,000 monthly
TRAVELODGE CITY CENTRE Travelodge City Centre, Jalan Hang Kasturi, Kuala Lumpur City Centre, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: Conduct daily briefings and ensure that all information is well received b team members. Check that all Front Office staffs report to work punctually and are well groomed before each of their shift. Communicate all log entries by Duty Manager and staff to ensure that all issues and concerns raised are closed with thorough follow up actions. Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to. Liaise with Sales & Distribution Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible. Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates. Liaise with Finance Department to ensure that credit procedures are properly carried out. Review rooming...
Feb 07, 2023
Full time
RM2,000 - RM2,500 yearly
TRAVELODGE CITY CENTRE 7, Jalan Hang Kasturi, Kuala Lumpur City Centre, 50050 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: Manage and assist day to day Front Office operation smoothly and systematically, eg. check-in / check-out / cashiering and etc. Able to handle general administration and prepare daily, weekly and monthly report of the Front Office Department. Handles phone calls, reservation's email and OTA bookings. Manages and motivates the Front Office team in order to provide a high standard of service to hotel guests. Ensure consistent compliance of hotel standard of operating. Ensure delivery of quality customer service at any time. Able to multitask and well verse in reservation process. Willing to work on shifts, weekends and public holidays. Requirements: Minimum 1 year working experience of similar capacity in Front Office Fluent in English and Bahasa Malaysia. (Able to speak in Mandarin will be an added advantage.) Pleasant personality and friendly Proficiency in PMS and MS Office Knowledge in using...
Feb 07, 2023
Full time
RM2,600 - RM3,000 yearly
TRAVELODGE CITY CENTRE No 7 Jalan Hang Kasturi, 50050 Kuala Lumpur
Job description Responsibilities: To direct and supervise all activities within Hotel to ensure guest satisfactions delivered. To maintain cleanliness in lobby and Front Office department throughout the shift particularly during shift change and commencement of morning operations. To handle all guest complaints with tack and diplomacy at all times. To coordinate efficient handling of incoming phone calls, email and messages. Liaise with security on patrols of hotel and to act on all emergency situations in accordance with policy ensuring law, order and safety are maintained. To conduct efficient hand over on preceding and following shifts with emphasis on matters requiring follow-up action. To coordinate with night shift staff in preparation of all updates and reports. To ensure all areas of Hotel are prepared for the start of business each day. To ensure proper policies and procedures are followed at all times in relation to all...