PARKROYAL Penang Resort

About Pan Pacific Hotels Group
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Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.


Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 50 hotels, resorts and serviced suites including those under development in 31 cities across Asia, Oceania, North America and Europe.


Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2020, Pan Pacific Hotels Group comprises three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL. 


Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

 

​​​​​​​泛太平洋酒店集团


泛太平洋酒店集团是新加坡上市企业华业集团有限公司的成员之一。华业集团是亚洲业务最广泛、发展最完善的酒店及物业管理公司之一,以大量优质的物业投资与开发项目成为行业翘楚。
泛太平洋酒店集团总部位于新加坡,旗下拥有和管理50多家酒店、度假村及高级服务公寓,足迹遍布亚洲、欧洲、大洋洲及北美31个城市。


2017至2020年,泛太平洋酒店集团荣获亚洲知名媒体的读者所选出的“最佳区域连锁酒店”称号。泛太平洋酒店集团旗下共有三个品牌:泛太平洋(Pan Pacific)、宾乐雅臻选(PARKROYAL COLLECTION)、及宾乐雅(PARKROYAL)。


泛太平洋酒店集团饱受嘉奖,在当今这个高压快节奏的世界中仍然让宾客、员工、业主及合作伙伴感到品牌致力于“真诚以待”的处事基准。这份长久以来所建立的信任,不仅来自于集团用心追求完美的运营流程和管理制度,更来自于员工铭记于心的集团价值观“真诚以待,共造最好的你我”的落实。集团以诚挚用心为一切行事基准,以最好的自己回馈顾客的信赖。

Nov 30, 2023
Full time
PARKROYAL Penang Resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities:  Responsible for creating memorable guest experience. Anticipate guest needs and build rapport with customers. Attend to inquiries and handle guest complaints professionally and diligently. Strong upselling skill. Follow up on guest comments to establish solutions appropriate to problems highlighted. Maintain the Front Office information folder with up-to-date information on rates, programmes, special benefit cards, GHA programmes, Pan Pacific Hotels Group details, etc. Continuously strive to meet Front Office objectives, i.e. up-selling, express check-out, guest history preferences etc.    Requirements: Proven experience as a Front Office Duty Manager. Fluent in both spoken and written English, Malay and Mandarin is an advantage, knowledge of additional languages is a plus. Computer literacy - Opera PMS, MS Office. A customer-oriented and professional attitude. An outgoing personality. Excellent communication abilities....
Nov 30, 2023
Full time
PARKROYAL Penang Resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: To generate business for both C & E and Rooms. To conduct site inspection for clients. Create excellent client relationships through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism. Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion. Demonstrate good working relationship with other departments maintaining effective communication and teamwork. Requirements: Good influencing skills and the ability to effectively deal with internal and external customers, some of which  will require high levels of patience, tact and diplomacy An excellent team player who is able to work under pressure and meeting tight deadlines. Possess high level of integrity and respect for others.
Nov 30, 2023
Full time
PARKROYAL Penang Resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Oversees the operation of all relevant technical systems and regular inspection of plants & other technical operation.  Ensures that the preventive maintenance programme is implemented according to schedule. Works out a systematic maintenance plan. To be responsible for the administration and management of M & E services and property management. Oversees the implementation of energy audit and utility conservation measures. Supervises team of technicians in specialized areas. To liaise with local statutory governmental organization with matters pertaining to, including but not limited to, the use of utilities such as water, gas and electricity, licensing, Inspection, testing to satisfy Statutory requirements of all engineering systems. Prepares the annual budget, monitors and controls the expenditure for the expected overall operation costs of the Technical Services Section, especially the replacement of major equipment. To ensures all...
Nov 30, 2023
Full time
PARKROYAL Penang Resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: To oversee the day to day operations of the restaurants and also to take on the responsibilities of the Restaurants’ operations. To ensure that service is carried out in line with standard operational basics. To maintain the outlet in a clean and tidy manner at all times. To have a working knowledge of the business plan for the restaurants.   To plan for the peaks and trough in business levels, annual leave of your team members, purchase of replacement items and promotions. To implement Standard Operational Audits - that is to ensure that the operational basics are being carried out. To train all staff and ensure standards are always met. Requirements: Willing to work long hours. Physically fit. Flexible and adaptable to different working locations. Computer knowledgeable. People and customer oriented. Motivator and self-starter. A good team player. Displays initiative and creativity.  
Nov 30, 2023
Full time
PARKROYAL Penang Resort PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Responsibilities: Develop and execute digital marketing campaigns to increase brand awareness and drive traffic to the resort's website and social media channels. Create engaging and visually appealing video content using Premier Pro and After Effects, incorporating photography and video editing skills to be used in digital marketing campaigns. Collaborate with the marketing team to develop and implement social media strategies that align with the resort's overall marketing goals. Monitor and report on the performance of digital marketing campaigns using relevant analytics tools. Stay updated with the latest trends and best practices in digital marketing and suggest innovative ideas to enhance the resort's online presence. Assist in creating and implementing online advertising campaigns across various digital platforms. Requirements: Bachelor's degree / Diploma in Marketing, Graphic Design, Multimedia, Communications, or a related field. Proficiency in...