We are in the business of providing services in the hospitality business. Our Resort is a luxury establishment within the Resort business that provides exceptional accommodation and services to its guests. Tanjung Rhu Resort offer the highest level of comfort, luxury and attention to details. Our primary aim is to forge long lasting relationships with our guests by creating value in our clients’ operations.
Vision
To become the benchmark in the hospitality business in the Langkawi Island.
Mission
JATI SUTERA SDN BHD (Tanjung Rhu Resort) is committed to become a highly reputable Hospitality company that will be perceived by our peers, employees, shareholders, clients, guests and stakeholders as a company that is:
1. Ethical and fair in its dealings;
2. Considered the preferred employer;
3. Performance related;
4. Builds incremental value for its clients and shareholders;
5. Committed to developing skills in employees;
6. Exceptional in designing and delivering service-products for our guests;
7. Acting responsibly with regards to the environment;
8. Focused in providing services to the hospitality industry a comprehensive manner.
Core Values
Integrity
Carrying the principles of honesty and accountability.
Team Work
Respecting and listening to the needs of team members.
Professionalism
Always act with transparency, being reliable and accountable.
Commitment
Working with urgency and dedication.
Excellence
Passion for excellence and quality in everything we do.
Customer Satisfaction
We strive to exceed our customers’ expectations.
Recognition
Acknowledging each other’s contributions and efforts.