18 jobs found in tanjung bungah

The Spa Therapist performs body massage, body treatments and beauty treatments according to treatment menu to Spa guests in a professional manner based on company’s standard. Responsibilities Provides body massages, body treatments, facials, manicures, pedicures, and hair care for guests. Maintains standard services that have been established by the Spa Academy. Prepares products required for treatments hygienically and in accordance to the established recipes. Projects a professional image and pleasant disposition to enhance guests’ experience at all times. Ensures that all guests and visitors of the Spa leave with a pleasant experience. Requirements Secondary education or related certification Experience and passing the basic Thai Massage Course will be an added advantage Detailed knowledge of working practices of Spa Able to maintain consistent performances under pressure Must have the right to work in Malaysia Only...

The E-Commerce Manager/ Executive reports to the Director of Revenue Management oversees and directs all aspects of electronic activities with the objectives of bringing the hotel to market speedily and achieving RevPAR-oriented goals consistently. ​ Job Description Responsibilities Grow 3rd Party Websites/Online Travel Agents (B2C & B2B) to solicit business opportunities.​ Ensures that hotel’s images, information, descriptions in all electronic channels are clear, sharp and up to date and in the event that any updates are required, to communicate it to Marketing Team for follow-up. ​ Performs frequently competitive check and make sure that our rates/offers are competitive with the Market. Research and make suggestion on the electronic channels that is worth invest in order to get the best return on investment.​ Work closely with key market managers to keep up to dates with promotions or marketing activity that could be...

The Chief Engineer oversees all Engineering operations, maintenance, mechanical and electrical works of the hotel. Job Description Responsibilities Maintain a comprehensive preventive maintenance programme for the entire hotel and routine servicing programme for all equipment and fixtures Control cost of labour, supplies and repairs in order to maximise a productive utilisation of resources Schedule work to be in line with the budget established which includes major renovation works Champion the initiatives to manage utility cost (energy, water, gas, etc) in the goal to support the mitigation of climate change Liaise with the relevant stakeholders on any arising issues pertaining to Engineering matters of the organisation Responsible for work performed by external contractors (appointed in accordance with company’s procedure) in the hotel and to ensure that all job scope are delivered as per expectation Maintains the hotel’s firefighting system and ensuring...

Housekeeping Supervisor ensures the front and back of house are cleaned and maintained according to hotel standards and departmental procedures. Responsibilities To ensure rooms prepared are up to brand standards which create exceptional experiences among our guests. Provides effective supervision and training to develop passionate and committed Housekeeping associates. Practices open communication with other departments and within the department to ensure a smooth working process. In charge of maintaining the condition and stock of the Housekeeping equipment/ materials and hotel linens. Takes ownership to resolve problems and complaints effectively and reports to the Executive Housekeeper. Conducts regular checks and participates in the cleaning process to ensure that the department, storeroom, and rooms are in tip-top condition. Requirements 2 or 3 years of experiences as a Housekeeping Supervisor or any similar position Added value for the...

F&B Captain is responsible to look after the outlets and performs excellent service sequences correctly at all times to ensure maximum guest satisfaction. Responsibilities Has excellent knowledge in terms of Food and Beverage especially the menu and ongoing promotion in the outlet. Interacts with guests on a professional ground to obtain genuine feedback from guests in regards to the food and drink quality of the outlet. Anticipates and acts on guests’ needs and special requests promptly and tactfully. Has the ability to participate and assists servers in the outlet during a busy moment to ease the sequence of service. Monitors the order docket and communicates with the kitchen associates to ensure food is served on a timely basis. Ensures to present an accurate final bill to guests and handle payment carefully. Requirements Sound knowledge of working practices in Food and Beverage Department Entertaining and friendly personality Good...

·       Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·       To trace all correspondences that required feedback and take appropriate actions. ·       Follow-up on insurance claims from the respective department and maintain and update every month. ·       Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company car and relevant Ministries; as and when necessary. ·       Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·       Review all maintenance contracts on a timely basis and make a comparison with the previous year. To update the list in the WM System as and when necessary. ·       To prepare Attendance Record for Finance Department staff to be submitted to Payroll before 21st of the following month.  ·       To coordinate and summarize staff annual leave plan and medical leave. ·...

Administration ·       Ensure that all the HR policies and procedures outlined are strictly adhered to ·       Ensure that all in-house rules and regulations are adhered to ·       Ensure that all application forms and Team Member files are kept up to date ·       Responsible for checking and issuing office inventory as per the timeline ·       Responsible for updating all data of Team Member movements and data changes into the system ·       Ensure that all HR reports and/or other reports assigned by supervisor are completed within the timeline ·       Liaise with concerned parties to ensure that the payroll is processed accurately and on time ·       Distribute incoming mail/outgoing mail and co-mail to concerned departments on time ·       Ensure that office supply and stationery are well stocked and maintained Employment ·       Assist the supervisor in pre-screening candidates for career interview ·...

General ·       Keeps the kitchen area clean. ·       Prepares food according to recipes and plate presentation standards. ·       Knows how to operate equipment belonging to the kitchen area. ·       Maintains all operating items at established par stock level. ·       Maintains at the highest possible level the equipment cleanliness and repairs of the kitchen area. ·       Assists with controlling the food cost by following standard portioning and portion control. ·       Ensures a clean kitchen, hygienic work procedures and high safety standards ·       Checks all orders for presentation, correctness before they are picked up. Pastry/Bakery ·       Preparation of all kinds of dough. ·       Moulding and baking of bread, rolls, cakes, pies, desserts and other kinds of bread. ·       Decorating and apportioning of desserts in buffet presentations. ·       Prepares all ingredients for baking, measures and...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the...

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock of inventory items. o    Reports all maintenance deficiencies immediately. o    Assist in other sections of...

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food &...

·       Perform his duties and responsibilities to the highest standard possible. ·       Carry out inspection rounds of all machinery rooms and report any situation that requires attention. ·       Carry out visual inspections of all guest public area sand report defects. ·       Immediately reporting any occurrence or situation that he feels is dangerous or has the potential to cause business interruption to the Manager on Duty. ·       Carry out any task, function or action detailed to him by the Team Leader that may be reasonably expected of him in performance of his duties as a Technician Engineering. ·       Ensure discipline and obedience to all statutory laws and company polices by engineering department team members....

Resort Host assists the Front Office Manager in all Front Office activities and handles to guests’ requests promptly and professionally. Responsibilities Connects with the guests on a personal level while answering calls. Handles guests’ requests and complaints personally and takes ownership in making their stay with us exciting and memorable. Masters the guests’ details, room status, and reservation status in order to perform smooth check-in or check-out. Practices suggestive selling techniques to sell rooms and to promote other services in the hotel. Performs cashiering tasks diligently and efficiently. Requirements 1 or 2 years of experiences in frontline or any related experiences dealing with guests Pleasant personality Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be contacted

F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working practices of the...

The Chef de Partie supports the creation of optimum guest satisfaction by providing the highest standard of food quality and presentation at the same time maximising the profit margins through effective management of the relevant kitchen operation. Job Description Responsibilities Directs and controls all subordinate kitchen associates to ensure that all day to day operational matters are handled timely to exceed guests’ expectations. Works closely with service hosts in ensuring that specific outlet operations function efficiently. Monitors the consistency of preparation and presentation in relevant food production area to ensure that they conform to the requisite standards. Supports the Sous Chef in menu planning as directed, utilising sales analysis and menu engineering techniques accordingly. Role model the adherance to the standards of hygiene and cleanliness in all kitchen and related areas. Requirements Hospitality or Culinary school graduate...

Bartender is responsible to look after the bar stations and keeps good track of the beverage inventory. A Bartender creates exquisite and creative drinks for our guests to indulge. Job Description Responsibilities Has excellent knowledge in terms of alcoholic or non-alcoholic beverages and good bartending skills. Interacts with guests to assess their preference and creates drinks that are satisfying for our guests. Has good up-sell and persuasion skills to increase revenue and achieves high levels of guest satisfaction. Maintain a high standard of cleanliness and per hotel standard at the bar station and the back of house. Ensure the presentation of the drink is appetizing and visually appealing every time. Requirements Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be contacted

The Assistant Outlet Manager responsible for the co-operation and smooth running of the restaurant. Responsible for training the associate, setting, maintaining and improving service standards established by the Director of Food & Beverage. Job Description Responsibilities Responsible for high standard of service of F&B in the restaurant, plans, control and co-ordinate activities of all associate in the restaurant. Responsible for hygiene, cleanliness and good appearance of his station, and proper maintenance of all operating equipment, furniture and fixtures. Establish good guest contact by setting up guest history cards, greet guests by name, inform regular guests about activities and promotion in the hotel. Maintain a high level of co-operation and communication with the Chef to ensure that all subordinates work together to achieve the set target. Responsible for log book reports to ensure that all guest comments, complaints and daily incident which...