TANJONG PUTERI GOLF RESORT
Tanjong Puteri Golf Resort, Jalan Tanjong Puteri 1, Taman Tanjung Puteri Resort, Pasir Gudang, Johor, Malaysia
Duties & Responsibilities:
1. Provide Efficient Service to Customers.
To have thorough knowledge of all menu items and service procedure.
Perform table setting in accordance with established standard.
Ensure silverware, chinaware is polished and linen is in good condition.
Perform mise-en-place before service.
Welcoming, greet and direct customer to the designated table.
Promote special promotion food & beverages to customer.
Take food and beverage order from customers/guests politely and record down in orderly manner on the captain order.
Deliver the captain order to bar and kitchen, follow up within the preparation time.
Serve the customers/guests with the prepared foods and beverages.
Handle any minor complaint and forward major complaint to immediate superior for further action.
Ensure all customers/guests are being served accordingly and timely.
Clear the used plate and refill drinking water from time to time when needed....