Mercure Miri City Centre
Mercure Miri City Centre, Jalan Merbau, Miri, Sarawak, Malaysia
Primary Responsibilities
Operation
Inspects the rooms daily, including check out, vacant and make up rooms for cleanliness and are free from defects.
Conducts random checks on service area
Maintain and enforce the hotel practice, quality standards, policies and standard
Attend daily briefings and takes on daily assigned tasks
Understand the difference in guest levels (VIPs) and Room Categories
Clean and maintain areas of responsibility according to standards and procedures
Replenish guest supplies and ensure that guests requests are promptly attended to
Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness
Maintain a section room report as well as a daily productivity report
Reports lost and found articles to...